Privacy Policy

Last updated: 26 July 2026

This privacy policy explains how Nanarchy Ltd collects, uses and protects personal information when you visit www.nanarchy.co.uk, contact us or enquire about our services.

1. Who we are

This website is operated by:

Nanarchy Ltd
Registered office: Suite 5, 5th Floor, City Reach, 5 Greenwich View Place, London, E14 9NN, United Kingdom
Company number: 11535414

For the purposes of UK data protection law, Nanarchy Ltd is the data controller for the personal information described in this policy.

You can contact us through our contact page:

www.nanarchy.co.uk/contact

2. Information we collect

We may collect personal information that you provide when you contact us through the website.

This may include:

• your name;

• your company or organisation;

• your email address;

• the contents of your message; and

• any other information you choose to provide.

Please avoid including sensitive personal information in a contact-form message unless it is necessary.

We may also store information about your cookie preferences, including whether you have accepted or rejected cookies.

3. How we use your information

We may use information submitted through the website to:

• respond to questions and enquiries;

• discuss services you may require;

• prepare quotations or proposals;

• provide information about our services;

• maintain records of business correspondence;

• administer and protect our website and business; and

• prevent spam, fraud, misuse or security threats.

We use cookie-preference information to remember your choices and ensure that those choices are respected.

We do not use information submitted through the contact form to send marketing communications unless you have specifically agreed to receive them.

4. Our lawful bases for processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the nature of your enquiry, we may rely on one or more of the following lawful bases.

Steps before entering into a contract

We may process your information when you ask us to provide information, prepare a quotation or discuss work that you may wish to commission.

Performance of a contract

We may process your information when it is necessary to provide services that you have agreed to purchase from us.

Legitimate interests

We may process your information where this is reasonably necessary for our legitimate business interests. These interests may include:

• responding to general enquiries;

• maintaining business correspondence and records;

• managing and improving our services;

• administering and protecting our website;

• preventing misuse, spam or security incidents; and

• establishing, exercising or defending legal claims.

When relying on legitimate interests, we consider whether our interests are outweighed by your rights and interests.

Legal obligation

We may process or retain information where this is necessary to meet legal, regulatory, tax or accounting requirements.

Consent

Where processing depends on your consent, including the use of optional cookies, you may withdraw that consent at any time.

5. Contact forms

Our contact form asks for:

• your name;

• your company name, where applicable;

• your email address; and

• your message.

When you submit the form, its contents may be sent to us by email. Information may also be temporarily stored by the website or its hosting system to process and deliver your message.

The website may use technical security or spam-prevention measures to detect automated, fraudulent or malicious submissions.

You are not required to submit personal information through the contact form. However, we may be unable to respond if you do not provide sufficient contact information.

6. Cookies

Cookies are small text files that websites store on a visitor’s device.

Our website uses cookies required for the operation of the website and its cookie-control system.

These include:

• a website-platform session cookie; and

• the first-party _cookieAllowed cookie, which records your cookie-acceptance choice.

Strictly necessary cookies are used where required to operate the website, maintain sessions, provide security or remember your privacy choices. These cookies do not normally require consent.

Where optional cookies are introduced, they will not be placed until you have made an appropriate choice through the website’s cookie-control system.

You can also remove or block cookies through your browser settings. Blocking necessary cookies may affect how some parts of the website operate.

7. Who we share information with

We do not sell or rent personal information.

We may share personal information with trusted service providers where this is necessary to operate the website or conduct our business. These providers may include:

• website-hosting providers;

• email-service providers;

• website developers or technical-support providers;

• security and spam-prevention providers;

• professional advisers, including accountants or legal advisers; and

• public authorities where disclosure is required by law.

Service providers may only process personal information for the relevant service and must handle it securely.

We may also disclose information where this is reasonably necessary to:

• comply with a legal obligation;

• enforce an agreement;

• protect our rights or property;

• prevent fraud or misuse; or

• protect the safety of our business, clients or other people.

8. International transfers

Some of the technology or service providers used to operate a website or email service may process information outside the United Kingdom.

Where personal information is transferred outside the United Kingdom, we will take appropriate steps to ensure that it receives an adequate level of protection under UK data protection law.

These safeguards may include UK adequacy regulations, approved contractual provisions or another legally recognised transfer mechanism.

9. How long we keep information

We retain personal information only for as long as it is reasonably required for the purpose for which it was collected.

The appropriate retention period will depend on factors including:

• the nature of the enquiry;

• whether the enquiry results in a business relationship;

• our legal, tax and accounting obligations;

• whether the information is required to resolve a dispute; and

• whether it is needed to establish, exercise or defend a legal claim.

General enquiries that do not lead to a business relationship will be deleted when they are no longer reasonably required.

Information relating to clients and completed work may be retained for longer where this is required for contractual, legal, accounting or record-keeping purposes.

Cookie-preference records may be retained for as long as reasonably necessary to remember and demonstrate visitors’ choices.

Information that is no longer required will be deleted, anonymised or securely destroyed.

10. How we protect your information

We take reasonable technical and organisational measures to protect personal information against:

• unauthorised access;

• accidental loss;

• alteration;

• disclosure;

• misuse; and

• destruction.

These measures may include access controls, secure passwords, encrypted website connections, security updates, backups and security monitoring.

However, transmitting information over the internet cannot be guaranteed to be completely secure. Although we take reasonable steps to protect personal information, information submitted online is transmitted at your own risk.

11. Your data-protection rights

Depending on the circumstances, you may have the right to:

• ask for access to the personal information we hold about you;

• ask us to correct inaccurate or incomplete information;

• ask us to delete your personal information;

• ask us to restrict how your information is used;

• object to processing based on legitimate interests;

• receive certain information in a portable format;

• withdraw consent where processing is based on consent; and

• complain about how your information has been handled.

These rights are not absolute and may be subject to legal conditions or exemptions.

To exercise one of these rights, contact us through:

www.nanarchy.co.uk/contact

We may need to request information to verify your identity before responding.

12. Complaints

Please contact us first if you have concerns about how we use your personal information. We will try to resolve the matter.

You also have the right to make a complaint to the UK Information Commissioner’s Office.

Information Commissioner’s Office
Website: ico.org.uk
Telephone: 0303 123 1113

13. Links to other websites

Our website may contain links to websites operated by other organisations.

We are not responsible for the content, security or privacy practices of external websites. You should read the privacy policy of any external website before providing it with personal information.

14. Changes to this privacy policy

We may update this privacy policy to reflect changes to our website, services, service providers or legal obligations.

Any updated version will be published on this page and identified by its last-updated date.

15. Contact us

Questions, requests or concerns about this privacy policy can be submitted through our contact page:

www.nanarchy.co.uk/contact

You may also write to:

Nanarchy Ltd
Suite 5, 5th Floor
City Reach
5 Greenwich View Place
London
E14 9NN
United Kingdom